Frequently asked questions

1. About our sarees

Are all your sarees handloom made?
Truth be told, we'd love to work with handloom alone, but powerloom sarees are more affordable and let us reach more people. Hence, we offer both handloom and powerloom sarees. If this matters to you, just ask — we'll happily tell you the specifics for any saree you're eyeing.
Which type of sarees do you have?
For everyday and office wear, we work in cotton, mulmul, and linen. For occasion wear, think Chanderi and Banarasi silk.

I've never draped a saree before — will I manage?
Absolutely. A saree doesn't require a special skill you're born with, just a little practice. We regularly post styling and draping guides on our Instagram, including simpler options like the lazy pallu for when you want the look without the full ritual.
I'm always confused about which blouse to pair with which saree.
We get this a lot. That's why every saree we sell comes with our own blouse recommendation, so you're never guessing. We also share blouse guidance on our Instagram if you want more pointers, especially if you're new to sarees.
I don't trust pictures — how can I see the saree before ordering?
Drop us a message on WhatsApp at 92053 69986. We'd be happy to hop on a call, even a video call, to help you pick.

Do you offer free shipping?
Yes, free shipping across India. We don't ship internationally just yet, but we know a lot of you are asking — so watch this space.
Do you offer COD?
Yes, with a service charge of ₹150.
How do I track my order?
You'll receive a tracking link on WhatsApp once your order ships.

What's your return or exchange policy?
Returns are accepted within 7 days of delivery, provided the saree is unused and unwashed with tags intact. Please read our full return policy for details.
How do I take care of my saree?
It depends on the fabric — silks and delicate fabrics usually prefer gentle dry cleaning, while cottons and linens can often be hand-washed at home. We share detailed care instructions along with the products on our website, and post videos on saree care on Instagram, including simple tricks like using cloves as a natural protector in storage.
Will the color run or fade?
Hand block-printed and naturally dyed fabrics can bleed slightly in the first wash or two. We recommend a salt-water soak first, followed by a gentle wash separately, and dry cleaning for silks and delicate weaves.

Can I order for a wedding or in bulk?
Yes, message us directly and we'll help you plan fabric, colors, and timelines for your event.
I have a question that's not answered here — who do I contact?
Reach out to us at bilola.info@gmail.com or WhatsApp us at 9205369986 — we read and reply to everything ourselves.